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Sound familiar?
“Where’s the latest version?”
“Information is everywhere.”
“Can you check with me first?”
“Everything comes back to you”
“I thought you were doing it.”
“How did we do this last time?”
It doesn't
have to be this way.
Imagine instead
Find what you need.
Without chasing.
People can move forward.
Without everything coming back
to you
Know who owns what.
And what happens next.
Create room to grow.
Without creating unnecessary work.
One important workflow. A clearer way of working.
We start with one important workflow in your business.
Before changing anything, we first understand how the workflow actually works today, how it starts, who is involved, what information is needed, which tools are used, where things get held up, and what the workflow needs to achieve.
Understand
Map
Clarify
Build
Review
The 6 Rights of Operational Clarity
A practical way to look at how work moves through your business
- from the information people need to the outcome you're trying to achieve.
Right Information
01
Do people have the information they need?
02
Right Work
What work really needs to happen?
03
Right Person
Who owns the work, and do they have the authority to act?
04
Right Time
When does it need to happen?
05
Right Tools
Do the tools support the work?
06
Right Outcome
Did we get the result we needed?
Information must flow before work can flow.
Hi, I’m Zoey.
Different experience.
A practical perspective.
My path from nursing to procurement and sales operations has given me a different way of looking at how work gets done.
Across very different environments, I’ve learned that good work depends on more than capable people - it also needs the right information, clear responsibilities and practical ways of working.
That’s the perspective I bring to Ina Niyaro.
Real Business Example
From unclear ownership
to visible work.
Shared inbox, a team of five, hundreds of emails each day - quotes, orders, invoices and customer requests moving through the same place.
The challenge was seeing what had been handled, what was still open and who was responsible for what.
A clearer way to categorise and progress the work gave the team better visibility, clearer ownership and less duplication.
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